Google Calendar
Connect a calendar so busy events are considered when customers choose a time.
Quick Start
Handle every booking request in a few simple steps
You do not need to learn the entire system first. Start with the workflow below and your customers will always receive the correct appointment status.
Recommended onboarding
Set up with the wizard, finish with a personal beta review
The guided setup handles the essentials. During the beta, we check the result with you before you invite customers.
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1
Organization
Complete your contact details and activate the organization.
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2
Services
Add at least one active service with a duration and price.
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3
Availability
Set opening hours and add staff, rooms, or other resources when needed.
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4
Test and review
Submit a test request, then let us check the setup with you before launch.
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1
Open the review link
When a customer submits a request, open the secure link in the notification email. The link opens that request directly, so no dashboard login is needed.
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2
Check the details
Check the service, date, time, customer details, and your availability. Contact the customer first if you need more information.
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3
Choose a status
Approve when the appointment can go ahead.
Mark as in review when you need more time.
Reject when the appointment cannot go ahead.
Latest updates
Use the latest booking tools when they fit your workflow
Start with the core request flow, then enable these tools one at a time after your first test booking works.
Staff and room availability
Assign people, rooms, or other resources and give each resource its own working hours and closures.
WhatsApp review links
Receive a staff WhatsApp message with a secure link to review a new request quickly.
Automatic confirmation
Automatically confirm requests only after your services, resources, and availability are configured correctly.
Flexible locations
Support appointments at your location or at the customer’s address when the service allows it.
Walk-ins, payments and receipts
Add walk-ins from the admin, collect Mollie payments, and keep a clear receipt record.
Daily routine
Keep WantToBook as the source of truth
- ✓ Process new requests as soon as practical.
- ✓ Check the planning before approving a request.
- ✓ Update the request even when you also contact the customer personally.
- ✓ Add closures before holidays or other unavailable periods.